Privacy Policy at God’s Grace IVF Center – Your Data is Safe With Us

At God’s Grace IVF Center, a trusted name in fertility care led by Dr. Roshi Satija, we are deeply committed to protecting your privacy. This Privacy Policy of God’s Grace IVF Center explains how we collect, use, store, and secure your personal and medical information in compliance with healthcare data protection standards. By using our website or fertility services, you consent to the practices outlined in this policy.

This Privacy Policy outlines how we collect, use, store, and protect your personal and medical information. By accessing our website or availing of our fertility services, you agree to the terms described in this policy.

What Information Do We Collect? – IVF Clinic Data Privacy Policy

We may collect the following personal and medical details:

  • Name, contact number, and email address
  • Age, gender, and marital status
  • Medical history related to fertility or reproductive health
  • Lab test reports, prescriptions, or diagnostic results
  • IP address and browser type (via cookies)

This information helps us provide you with tailored treatment, appointment support, and secure communication.

1. Introduction

By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. We are committed to maintaining the confidentiality and security of your personal data and complying with all relevant data protection laws.

2. Information We Collect

We may collect the following types of information when you interact with us, both online and offline:

  • Personal Information: This includes your name, contact details (phone number, email address), date of birth, and other identifying details.
  • Medical Information: This includes health history, treatment plans, medical records, test results, and other information relevant to your fertility treatment.
  • Payment Information: This includes billing details, payment history, and transaction data.
  • Website Usage Information: We may collect non-personal information related to your visit to our website, such as IP addresses, browser type, and device information, through cookies or other tracking technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Medical Services: To provide fertility treatments and related services, schedule appointments, and communicate with you regarding your care.
  • To Process Payments: To manage billing and payment for services provided.
  • To Improve Our Services: To assess and improve the quality of care we provide and to address any issues that may arise.
  • To Communicate with You: To inform you about your treatment plan, appointments, test results, and any important updates related to your care.
  • Legal and Regulatory Compliance: To comply with applicable laws, regulations, and ethical standards in healthcare.

4. Sharing Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information with:

  • Healthcare Providers: We may share your information with doctors, specialists, or laboratories involved in your care for the purpose of providing treatment.
  • Payment Processors: We may share your information with third-party payment processors to complete transactions.
  • Legal Compliance: We may disclose your information to authorities when required to comply with legal obligations, regulatory requirements, or in response to lawful requests by public authorities.
  • Third-Party Service Providers: We may share information with trusted vendors and service providers who assist us in operating our services, such as IT providers, email service providers, or billing agencies.

5. Data Security

We are committed to protecting your personal and medical information. We implement physical, administrative, and technical security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. While we take steps to protect your information, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Retention of Your Information

We will retain your personal and medical information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely disposed of or anonymized, as appropriate.

7. Your Rights

Depending on your location, you may have certain rights related to your personal information, including:

  • Access: You can request a copy of the personal and medical information we hold about you.
  • Correction: You can request that we correct any inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal information, subject to any legal or contractual obligations we may have.
  • Data Portability: In some cases, you may request to receive your data in a structured, commonly used, and machine-readable format.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each communication.

To exercise these rights, please contact us using the contact details provided below.

8. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and other tracking technologies to enhance your experience, analyze website usage, and provide personalized content. Cookies are small files placed on your device that help us identify you and remember your preferences.

You can control cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected information from a child, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

God’s Grace IVF Center

 A-8, Main road, Shivalik, Malviya Nagar, New Delhi-110017.

 +91-9599309074
 contact@godsgraceivfcenter.com

Thank you for trusting God’s Grace IVF Center with your care. Your privacy and confidentiality are important to us, and we are committed to safeguarding your personal and medical information.